Family Fleet Care Membership Agreement & Terms of Service

1. Our Mission

Kingdom Detailing exists to provide professional, convenient vehicle care services for busy households through recurring Family Fleet Care Memberships and individual mobile details. Our goal is to help families maintain clean, presentable vehicles year-round while eliminating the burden of routine vehicle cleaning and maintenance.

2. Membership Plans

• Single Vehicle Care: One (1) enrolled vehicle — $179/month
• Family Fleet Care: Up to Two (2) enrolled vehicles — $349/month
• Executive Fleet Care: Up to Three (3) enrolled vehicles — $499/month
• Legacy Fleet Care: Up to Four (4) enrolled vehicles — $649/month

3. Founding Member Status

The first fifteen (15) households enrolled in Family Fleet Care Memberships may be designated as Founding Members at the sole discretion of Kingdom Detailing. Founding Members receive locked-in membership pricing, lifetime price protection, and priority scheduling consideration. Lifetime pricing remains valid only while membership remains active and uninterrupted. If membership is canceled or lapses for any reason, Founding Member pricing may be forfeited. Kingdom Detailing reserves the right to discontinue the Founding Member program at any time after the first fifteen households have been enrolled.

4. Services Included

Membership services may include:

Service methods and products may change from time to time at the discretion of Kingdom Detailing.

5. Service Frequency & Rollover Policy

Each enrolled vehicle receives one maintenance service per calendar month. Unused services do not roll over, have no cash value, and are forfeited if not completed during the applicable service cycle.

6. Scheduling

Kingdom Detailing operates by appointment only. To maximize efficiency and keep membership pricing competitive, Members agree that appointments may be scheduled according to route density and neighborhood service days. Kingdom Detailing reserves the right to adjust service dates, modify routes, and consolidate appointments while making reasonable efforts to accommodate Member preferences.

7. Service Areas & Travel Fee

Membership service is currently available within Kingdom Detailing's designated service territory (30 miles from West Point, GA). Service areas may be modified at the Company's discretion. Additional travel fees apply outside standard service areas ($1.50 per mile beyond 30 miles).

8. Payment Terms & Failed Payments

A valid credit or debit card must be maintained on file. By enrolling, the Member authorizes Kingdom Detailing to charge the payment method on file upon completion of each monthly service. Payment is due immediately upon processing. For individual non-membership details, payment is collected upon inspection via Card, Cash, or Zelle.

If a recurring payment fails, Member will be notified and payment must be resolved within seven (7) calendar days to avoid suspension, cancellation, or loss of Founding Member pricing.

9. Vehicle Access & Customer Preparation

Members agree to provide safe access to enrolled vehicles, reasonable workspace (at least 3 feet of clearance around all sides), and vehicle keys.

Customer Responsibilities: Members are responsible for removing all personal valuables, firearms, illegal substances, sensitive documents, and fragile items before our arrival. Kingdom Detailing is not responsible for personal items left in vehicles.

10. Weather, Missed Appointments & Pre-Existing Conditions

Weather Policy: As a mobile service provider, Kingdom Detailing may postpone appointments due to rain, lightning, severe storms, extreme temperatures, or unsafe conditions. Rescheduled appointments will be completed as soon as reasonably possible.

Pre-Existing Conditions: Kingdom Detailing is not responsible for existing scratches, paint defects, clear coat failure, oxidation, permanent stains, tears, cracks, mechanical or electrical issues, or manufacturing defects. Detailing services are maintenance services and are not intended to correct structural paint damage or wear.

11. Satisfaction Guarantee & Cancellation

If a Member believes a service concern exists, Kingdom Detailing must be notified within twenty-four (24) hours of service completion. Kingdom Detailing will be given an opportunity to inspect and address the concern before refunds or credits are considered.

Members may cancel membership at any time before the next scheduled service cycle with no cancellation fees. Services already completed remain payable in full.

12. Limitation of Liability & Entire Agreement

To the fullest extent permitted by law, Kingdom Detailing's liability shall not exceed the amount paid for the specific service giving rise to a claim. Kingdom Detailing shall not be liable for indirect, consequential, or pre-existing damages. This Agreement constitutes the complete understanding between Kingdom Detailing and the Member.